Tony Mangino Mitsubishi named “Best-in-Class” for customer Sales Satisfaction in 2019
Mitsubishi Motors North America, Inc. (MMNA) today announced that Tony Mangino Mitsubishi, located in Clifton Park, New York, has been recognized with the brand's prestigious 2019 "Best in Class" award for Sales Satisfaction (SSI) based on Mitsubishi's Diamond Satisfaction System survey tool.
Tony Mangino Mitsubishi was recognized as the best Mitsubishi dealer in the nation for its high customer satisfaction scores for the dealership sales and purchase experience for customers in 2019. These efforts have attracted new customers into Tony Mangino Mitsubishi's showroom, while also increasing MMNA's local brand awareness.
"We remain committed to helping all of our dealer partners improve their customer satisfaction scores, and we commend Tony Mangino Mitsubishi for their impressive dedication last year," said Mark Chaffin, COO and acting CEO, MMNA. "At Mitsubishi, we're committed to building excellence throughout the vehicle purchasing experience, and we applaud the entire Tony Mangino Mitsubishi team for their achievement."
The Diamond Satisfaction System (DSS) was established to shed light on the diligent efforts made by Mitsubishi dealers across the country, to ensure customers receive exemplary service and a satisfying dealership visit. This is an annual program that recognizes the dealerships with the highest customer sales experience scores in each of its four regions across the country. The annual "Best in Class" award is presented to the year's top-ranking dealer.
"The entire team at Tony Mangino Mitsubishi prides itself on offering the best sales experience for our customers and improving overall satisfaction levels for every shopper that visits our dealership," said Anthony M. Mangino, dealer principal, Tony Mangino Mitsubishi. "We are honored to have MMNA recognize us for our diligent efforts to provide the best sales experience that draws a new group of customers into the Mitsubishi brand."
Tony Mangino Mitsubishi is located at 1658 Route 9, Clifton Park, NY 12065, and can be reached by phone at (518) 203-3874 or online at https://www.tmmitsubishi.com/.